ChatGPT arrived like a tsunami, and the IT channel was well within its path.

In a matter of months, the vanguard chatbot created by OpenAI has influenced – and promises to influence – so many segments of society that counting how and where is pointless. Whether it’s writing a short story or laying out the fundamentals of deep philosophical concepts, the generative AI tool scrapes the internet and seemingly answers almost anything a user asks of it.

For example, I queried ChatGPT about what role it could play in unified communications, or UC. It produced a five-point answer.